Frequently Asked Questions
Is my information safe?
We take your privacy and the security of your information very seriously. We’ve designed the Maximus-Ed website to comply with all relevant privacy laws and have implemented strict security protocols to protect your information. Please read our hippa privacy policy for more details.
How much does a doctor’s visit cost?
Your online visit costs $20. This doesn’t include the cost of your medication (if prescribed). If a physician determines you’re not a good candidate for telemedicine, you’ll get a full refund for your online visit.
Is MAXIMUS-ED covered by insurance?
Maximus-Ed services are not covered by insurance, but the $20 online visit is less than most co-pays.
Can I return my shipment?
Unfortunately we cannot accept returns of prescription products for reuse or resale, and all sales are final. However, if you feel we have made an error in the filling of your prescription, please contact us at info.maximus.ed@gmail.com
How much does the medication cost?
If prescribed, the cost of treatment depends on the type of medication and the amount of medication you receive. Prices at your local pharmacy may vary and are often twice the cost of the Maximus-ed Pharmacy Network.
When am I charged for the medication?
You’re charged for the medication and a physician fee for your personalized treatment plan. If you’re unsuitable for telemedicine, you’ll be refunded for your online visit ($20) and the medication cost.
When will I receive my order?
All orders are shipped in 5-7 business days.
Orders are only able to be shipped on weekdays; orders placed after 5 PM will ship next day.
Do I need to be home to sign for my order?
Signatures are not required upon delivery for the convenience of our patients.
How do I pause or cancel my orders?Our shipments come either Monthly or Quarterly (every 3 months) depending on what you choose during your Online Visit. If regular shipments are not right for you, you can also switch to On-Demand shipments after you receive your first order. Additionally, you can pause or delay individual shipments.
Are the doctors licensed?
All of the physicians for Maximus-Ed are U.S. licensed physicians. Each doctor undergoes an extensive background check and license verification process.
Do I need a prescription to use Maximus-Ed?
No, you do not need a prescription. The physicians for Maximus-Ed WILL write a prescription if they deem it safe and appropriate after your online visit.
Who is Maximus-Ed for?
Maximus-Ed is for adults who are experiencing erectile dysfunction and prefer to receive treatment from the comfort of their home.
Can I use any pharmacy?
Yes. If you choose the Maximus-Ed Pharmacy Network, we’ll ship your medication to you directly in our discreet packaging, for free. You can always use your own pharmacy, although it can be twice the price. It’s also important that your pharmacy is able to receive e-prescriptions and that it’s part of the Surescripts Network. (The Surescripts Network includes 95% of pharmacies across the country).
Why is Maximus-Ed only available in certain states?
In order to prescribe medicine, a physician has to be licensed in the state where the patient is located. So, Maximus-Ed is currently only available in the Tennessee and Georgia. But we’re expanding rapidly. If we’re not available in your state, please email info.maximus.ed@gmail.com and we’ll put it at the top of our to-do list.
Who is Maximus-Ed?
We are a direct-to-consumer telehealth company that handles everything from diagnosis to the convenient delivery of medication.
Do I need to see a doctor in-person to use Maximus-Ed?
In order to receive treatment from Maximus-Ed, you need to have seen a physician within the last 3 years. If you haven’t been to the doctor in the past three years you’re not a good fit for Maximus-Ed
service.
Is it legal to prescribe medication online?
Yes. Maximus-Ed has built telemedicine technologies to enable physicians to practice medicine and take care of patients remotely. Every doctor you interact with is licensed to prescribe medicine and treat patients in your state and complies with all governing medical laws in the US. If you have feedback or a complaint regarding a physician, then please email info.maximus.ed@gmail.com
Yes. Telemedicine is safe and effective—as long as patients answer questions truthfully, accurately, and completely. It’s also important that you only upload pictures of yourself and your ID (not someone else), and that you take those pictures during the online visit. Doctors are only effective when they have accurate, current information about your case—both in telemedicine and in-person visits.
Our physicians depend solely on the information you provide during your visit and via secure chat, phone, or video. They have no way of externally verifying the information you provide. In addition, if prescribed medicine, it’s necessary to read the personalized treatment plan your doctor created before taking any medication. Only by reading this information in its entirety and fully understanding the content can you adequately weigh the risks and benefits of the treatment.
How quickly will a doctor review my initial history?
After your online visit a doctor will complete their initial review of your medical history within 24 hours.
If you’ve been waiting longer than this, please email info.maximus.ed@gmail.com or call 615-307-0500 and we’ll take care of it.
Does Maximus-Ed replace my primary care physician?
Maximus-Ed is a complement to--not a replacement of—your primary care physician (PCP). So it’s important to keep your PCP and any other physicians involved in your care, up to date with your care from Maximus-Ed. You can email the medical support team any time you want to share your medical information with your PCP or other doctors.
Does everyone have the chance to talk to a doctor?
Absolutely. After you complete your initial dynamic on-boarding you can message a physician any time you have a question. Also, if you want to chat with the doctor via a secure phone call or video chat, message our medical support team and we’ll make it happen.
Can I video chat with a doctor?
After you’ve finished your initial online visit, and a physician has decided you’re a good candidate for telemedicine, you can speak with a physician via messaging, phone call, or a video conference any time you like.
Is a video chat required?
It depends. Certain states require a video chat with your doctor. After your initial on-boarding, a physician will reach out with the appropriate next steps.
It’s an emergency, what do I do?
In an emergency, please call 911 immediately.
Why do you need a picture of my government issued ID that includes a picture?
Your doctor will need to confirm your identity before treating you via telemedicine. In order to confirm your identity, we need:
1. A photo of your government-issued ID
Must include:
– First & Last name
– Photo
– DOB
– ID expiration date (cannot be expired)
Erectile dysfunction
How does ED treatment work?
Maximus-Ed uses telemedicine technology to provide a discreet, convenient, and affordable way for you to receive erectile dysfunction treatment from a U.S. Licensed physician. All without leaving the couch. Complete the dynamic onboarding, submit your photo, ID, and recent blood pressure reading, and our physicians will determine if you’re a candidate for telemedicine.
Erectile dysfunction is often a symptom of a more serious underlying condition—like heart disease, diabetes, high blood pressure, or even depression. That’s why we strongly recommend optional laboratory tests.
These tests aren’t required to receive treatment on the Roman platform. But they help identify the underlying cause of your ED. We want you to get the most comprehensive treatment possible. That’s why we’ll analyze your results for free. Just send us your most recent blood test and we’ll add it to your account information to help our physicians give you the most comprehensive care from the convenience of your phone.
It might sound funny but regular erections are a great barometer of your overall health. Learn why paying attention to the strength and frequency of your erection might actually save your life.
Which medications do doctors Maximus-Ed prescribed for ED?
The American Urological Association claims that oral PDE-5 inhibitors should be offered as the “first line of therapy for erectile dysfunction.” So that’s what we do.
Physicians for Maximus-Ed prescribe the most common PDE-5 oral medications which include:
Is ED medication effective?
Viagra’s FDA approved prescribing information claims that “82% of patients reported an improvement in their erections.” Other PDE-5 inhibitors (Cialis, Levitra) showed similar results.
Oral ED medication is generally considered extremely effective and studies show it works on the majority of men. But ED medication doesn’t work for everyone. It’s important to note that everyone’s reaction to a medication is unique.
Your Maximus-Ed physician may recommend trying the medication multiple times under different circumstances. They may also increase your dose, depending on your reaction to the medication and any side effects.
Can a doctor diagnose erectile dysfunction remotely?
Yes, in most cases. Erectile dysfunction can be diagnosed by a physician based on a patient self-reporting their symptoms and medical history.
Physicians of Maximus-Ed use telemedicine technologies to diagnose ED in the same way they diagnose patients in-person. Doctors ask you questions to evaluate your symptoms and make sure it’s safe and appropriate to prescribe ED medication. Maximus-Ed physicians use your answers to diagnose your condition and create a treatment plan. That’s why it’s vital you answer each question to the best of your knowledge and ensure that every communication with your physician is truthful, accurate, and thorough.
In addition, it’s strongly recommended that you let your physician order laboratory tests to assist in trying to understanding the cause of your ED. These tests are optional and not a requirement for receiving treatment, but more information is always useful for diagnosis and treatment.
Why do I need to know my blood pressure to get an ED prescription?
Your blood pressure is an important part of determining whether it’s safe for you to take ED medication. It can be dangerous to take ED medication if your blood pressure is above or below a certain value.
To complete a comprehensive medical history during your online visit, you need to enter your most recent blood pressure reading within the last 6 months. If you haven’t had your blood pressure taken within the last 6 months, you can get a free blood pressure reading at thousands of locations across the country.
How do I take my blood pressure at home?
If you’re measuring your blood pressure at home, make sure the device has been “clinically validated.” You can purchase a device online or at your local pharmacy. We recommend an upper arm cuff over a wrist or finger blood pressure monitor.
Before taking your blood pressure, it’s important to avoid the following factors that may cause your blood pressure to temporarily rise:
Please make sure to take at least two readings. Enter the higher of the two readings during your online dynamic visit.
Do you offer alternative treatments for erectile dysfunction?
Oral ED medications are extremely effective, but they don’t work for everyone.
Other treatment options for ED include lifestyle improvements (like exercise, diet, quitting smoking, and limiting alcohol use), surgery, penile vacuum pumps, and other ED medications. Every treatment comes with risks and benefits that you should fully understand before moving forward with any treatment plan.
Currently, the only erectile dysfunction treatment we offer are oral PDE-5 inhibitors in the form of:
How does my order ship?
Orders ship in discreet packaging. Orders are shipped within 5-7 business days.
What type of ED medication do you prescribe?
According to the American Urological Association, oral PDE-5 inhibitors should be offered as the “first line of therapy for erectile dysfunction.” So that’s what Maximus-Ed physicians use to treat ED. The most common PDE-5 oral medications they prescribe are:
We take your privacy and the security of your information very seriously. We’ve designed the Maximus-Ed website to comply with all relevant privacy laws and have implemented strict security protocols to protect your information. Please read our hippa privacy policy for more details.
How much does a doctor’s visit cost?
Your online visit costs $20. This doesn’t include the cost of your medication (if prescribed). If a physician determines you’re not a good candidate for telemedicine, you’ll get a full refund for your online visit.
Is MAXIMUS-ED covered by insurance?
Maximus-Ed services are not covered by insurance, but the $20 online visit is less than most co-pays.
Can I return my shipment?
Unfortunately we cannot accept returns of prescription products for reuse or resale, and all sales are final. However, if you feel we have made an error in the filling of your prescription, please contact us at info.maximus.ed@gmail.com
How much does the medication cost?
If prescribed, the cost of treatment depends on the type of medication and the amount of medication you receive. Prices at your local pharmacy may vary and are often twice the cost of the Maximus-ed Pharmacy Network.
When am I charged for the medication?
You’re charged for the medication and a physician fee for your personalized treatment plan. If you’re unsuitable for telemedicine, you’ll be refunded for your online visit ($20) and the medication cost.
When will I receive my order?
All orders are shipped in 5-7 business days.
Orders are only able to be shipped on weekdays; orders placed after 5 PM will ship next day.
Do I need to be home to sign for my order?
Signatures are not required upon delivery for the convenience of our patients.
How do I pause or cancel my orders?Our shipments come either Monthly or Quarterly (every 3 months) depending on what you choose during your Online Visit. If regular shipments are not right for you, you can also switch to On-Demand shipments after you receive your first order. Additionally, you can pause or delay individual shipments.
Are the doctors licensed?
All of the physicians for Maximus-Ed are U.S. licensed physicians. Each doctor undergoes an extensive background check and license verification process.
Do I need a prescription to use Maximus-Ed?
No, you do not need a prescription. The physicians for Maximus-Ed WILL write a prescription if they deem it safe and appropriate after your online visit.
Who is Maximus-Ed for?
Maximus-Ed is for adults who are experiencing erectile dysfunction and prefer to receive treatment from the comfort of their home.
Can I use any pharmacy?
Yes. If you choose the Maximus-Ed Pharmacy Network, we’ll ship your medication to you directly in our discreet packaging, for free. You can always use your own pharmacy, although it can be twice the price. It’s also important that your pharmacy is able to receive e-prescriptions and that it’s part of the Surescripts Network. (The Surescripts Network includes 95% of pharmacies across the country).
Why is Maximus-Ed only available in certain states?
In order to prescribe medicine, a physician has to be licensed in the state where the patient is located. So, Maximus-Ed is currently only available in the Tennessee and Georgia. But we’re expanding rapidly. If we’re not available in your state, please email info.maximus.ed@gmail.com and we’ll put it at the top of our to-do list.
Who is Maximus-Ed?
We are a direct-to-consumer telehealth company that handles everything from diagnosis to the convenient delivery of medication.
Do I need to see a doctor in-person to use Maximus-Ed?
In order to receive treatment from Maximus-Ed, you need to have seen a physician within the last 3 years. If you haven’t been to the doctor in the past three years you’re not a good fit for Maximus-Ed
service.
Is it legal to prescribe medication online?
Yes. Maximus-Ed has built telemedicine technologies to enable physicians to practice medicine and take care of patients remotely. Every doctor you interact with is licensed to prescribe medicine and treat patients in your state and complies with all governing medical laws in the US. If you have feedback or a complaint regarding a physician, then please email info.maximus.ed@gmail.com
Yes. Telemedicine is safe and effective—as long as patients answer questions truthfully, accurately, and completely. It’s also important that you only upload pictures of yourself and your ID (not someone else), and that you take those pictures during the online visit. Doctors are only effective when they have accurate, current information about your case—both in telemedicine and in-person visits.
Our physicians depend solely on the information you provide during your visit and via secure chat, phone, or video. They have no way of externally verifying the information you provide. In addition, if prescribed medicine, it’s necessary to read the personalized treatment plan your doctor created before taking any medication. Only by reading this information in its entirety and fully understanding the content can you adequately weigh the risks and benefits of the treatment.
How quickly will a doctor review my initial history?
After your online visit a doctor will complete their initial review of your medical history within 24 hours.
If you’ve been waiting longer than this, please email info.maximus.ed@gmail.com or call 615-307-0500 and we’ll take care of it.
Does Maximus-Ed replace my primary care physician?
Maximus-Ed is a complement to--not a replacement of—your primary care physician (PCP). So it’s important to keep your PCP and any other physicians involved in your care, up to date with your care from Maximus-Ed. You can email the medical support team any time you want to share your medical information with your PCP or other doctors.
Does everyone have the chance to talk to a doctor?
Absolutely. After you complete your initial dynamic on-boarding you can message a physician any time you have a question. Also, if you want to chat with the doctor via a secure phone call or video chat, message our medical support team and we’ll make it happen.
Can I video chat with a doctor?
After you’ve finished your initial online visit, and a physician has decided you’re a good candidate for telemedicine, you can speak with a physician via messaging, phone call, or a video conference any time you like.
Is a video chat required?
It depends. Certain states require a video chat with your doctor. After your initial on-boarding, a physician will reach out with the appropriate next steps.
It’s an emergency, what do I do?
In an emergency, please call 911 immediately.
Why do you need a picture of my government issued ID that includes a picture?
Your doctor will need to confirm your identity before treating you via telemedicine. In order to confirm your identity, we need:
1. A photo of your government-issued ID
Must include:
– First & Last name
– Photo
– DOB
– ID expiration date (cannot be expired)
Erectile dysfunction
How does ED treatment work?
Maximus-Ed uses telemedicine technology to provide a discreet, convenient, and affordable way for you to receive erectile dysfunction treatment from a U.S. Licensed physician. All without leaving the couch. Complete the dynamic onboarding, submit your photo, ID, and recent blood pressure reading, and our physicians will determine if you’re a candidate for telemedicine.
Erectile dysfunction is often a symptom of a more serious underlying condition—like heart disease, diabetes, high blood pressure, or even depression. That’s why we strongly recommend optional laboratory tests.
These tests aren’t required to receive treatment on the Roman platform. But they help identify the underlying cause of your ED. We want you to get the most comprehensive treatment possible. That’s why we’ll analyze your results for free. Just send us your most recent blood test and we’ll add it to your account information to help our physicians give you the most comprehensive care from the convenience of your phone.
It might sound funny but regular erections are a great barometer of your overall health. Learn why paying attention to the strength and frequency of your erection might actually save your life.
Which medications do doctors Maximus-Ed prescribed for ED?
The American Urological Association claims that oral PDE-5 inhibitors should be offered as the “first line of therapy for erectile dysfunction.” So that’s what we do.
Physicians for Maximus-Ed prescribe the most common PDE-5 oral medications which include:
Is ED medication effective?
Viagra’s FDA approved prescribing information claims that “82% of patients reported an improvement in their erections.” Other PDE-5 inhibitors (Cialis, Levitra) showed similar results.
Oral ED medication is generally considered extremely effective and studies show it works on the majority of men. But ED medication doesn’t work for everyone. It’s important to note that everyone’s reaction to a medication is unique.
Your Maximus-Ed physician may recommend trying the medication multiple times under different circumstances. They may also increase your dose, depending on your reaction to the medication and any side effects.
Can a doctor diagnose erectile dysfunction remotely?
Yes, in most cases. Erectile dysfunction can be diagnosed by a physician based on a patient self-reporting their symptoms and medical history.
Physicians of Maximus-Ed use telemedicine technologies to diagnose ED in the same way they diagnose patients in-person. Doctors ask you questions to evaluate your symptoms and make sure it’s safe and appropriate to prescribe ED medication. Maximus-Ed physicians use your answers to diagnose your condition and create a treatment plan. That’s why it’s vital you answer each question to the best of your knowledge and ensure that every communication with your physician is truthful, accurate, and thorough.
In addition, it’s strongly recommended that you let your physician order laboratory tests to assist in trying to understanding the cause of your ED. These tests are optional and not a requirement for receiving treatment, but more information is always useful for diagnosis and treatment.
Why do I need to know my blood pressure to get an ED prescription?
Your blood pressure is an important part of determining whether it’s safe for you to take ED medication. It can be dangerous to take ED medication if your blood pressure is above or below a certain value.
To complete a comprehensive medical history during your online visit, you need to enter your most recent blood pressure reading within the last 6 months. If you haven’t had your blood pressure taken within the last 6 months, you can get a free blood pressure reading at thousands of locations across the country.
How do I take my blood pressure at home?
If you’re measuring your blood pressure at home, make sure the device has been “clinically validated.” You can purchase a device online or at your local pharmacy. We recommend an upper arm cuff over a wrist or finger blood pressure monitor.
Before taking your blood pressure, it’s important to avoid the following factors that may cause your blood pressure to temporarily rise:
- Cold temperatures
- Exercise
- Caffeine
- Stress
- Smoking
- Certain medications (check the label on your device)
Please make sure to take at least two readings. Enter the higher of the two readings during your online dynamic visit.
Do you offer alternative treatments for erectile dysfunction?
Oral ED medications are extremely effective, but they don’t work for everyone.
Other treatment options for ED include lifestyle improvements (like exercise, diet, quitting smoking, and limiting alcohol use), surgery, penile vacuum pumps, and other ED medications. Every treatment comes with risks and benefits that you should fully understand before moving forward with any treatment plan.
Currently, the only erectile dysfunction treatment we offer are oral PDE-5 inhibitors in the form of:
- Sildenafil (Viagra)
- Tadalafil (Cialis)
How does my order ship?
Orders ship in discreet packaging. Orders are shipped within 5-7 business days.
What type of ED medication do you prescribe?
According to the American Urological Association, oral PDE-5 inhibitors should be offered as the “first line of therapy for erectile dysfunction.” So that’s what Maximus-Ed physicians use to treat ED. The most common PDE-5 oral medications they prescribe are:
- Sildenafil (Viagra)
- Tadalafil (Cialis)